Refund Policy

If you are dissatisfied with your product/s please Contact Us immediately as and we will endeavour to rectify the cause of your dissatisfaction. If we unable to rectify the issue, and you decide to cancel your order and return all products ordered to us within 7 days of you originally receiving them, a refund will be issued. Refunds will usually be made within 14 days unless in the case of a dispute. Refunds when made will be made using the same method, where possible, as originally used by you to pay for your order.

If you would like to cancel your order please Contact Us within 7 days of receiving your products to advise us that you will be returning the products and requesting a refund.

Please Note: Jageto Embroidery & Print are not responsible for incorrect information, names, artwork, images, product sizes etc. that you supply for embroidering or printing that later turn out to have been incorrect (for example, mis-spelling of names).